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We are dedicated to ensuring your shopping experience is seamless and enjoyable. Please review our shipping policy below for smooth and efficient delivery.
UAE
|
Order Size |
Shipping Cost |
|
Small order |
AED 25 |
|
Large order |
AED 50 |
GCC (SAUDI ARABIA, QATAR, KUWAIT, OMAN, BAHRAIN)
|
Shipping Detail |
Information |
|
Processing Time |
3-5 business days |
|
Estimated Delivery |
5–10 business days (depending on customs and local courier) |
|
Shipping Cost |
Flat rate for GCC are calculated at checkout depending on weight |
|
Import Fees |
Customers are responsible for any local import fees if applicable |
INTERNATIONAL (EUROPE, UK, USA, CANADA, ASIA-PACIFIC, AUSTRALIA, ETC.)
|
Shipping Detail |
Information |
|
Processing Time |
3-5 business days |
|
Estimated Delivery |
7–21 business days (depending on destination and customs processing) |
|
Shipping Cost |
Calculated at checkout (or flat international rate if listed) |
|
Tracking |
Tracking numbers provided for all international shipments |
CUSTOMS, DUTIES & TAXES
• International orders may be subject to customs duties, import taxes (VAT/GST), and/or customs clearance fees charged by the destination country or courier.
• not included in the product price or our shipping fees. They are the responsibility of the recipient and may be collected by the courier upon delivery.
• We recommend checking your country's customs policies before placing an order. You can contact your local customs office for estimated charges based on the product value and category.
RETURNS & EXCHANGES
• Please see our Returns Policy page for eligibility and step-by-step instructions.
• International customers are responsible for return shipping unless the return is due to our error.
IMPORTANT INFORMATION
• Customers are responsible for ensuring delivery address and contact details are accurate and current.
• Once an order is dispatched, address details cannot be altered. If an order is returned due to incorrect or incomplete information, the customer will incur the standard postage rate for reshipment.
• If you notice an error after placing your order, please contact us promptly — we will do our best to correct it before dispatch.
• Kroshe The Label is not liable for items once they have left our premises. We recommend choosing a delivery address where someone can sign for and receive the parcel.
Questions or Assistance
For any questions or assistance with your order, please contact us at kroshethelabel@gmail.com or +971 50 613 0338. We are always here to help.