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WHAT IS YOUR RETURN POLICY?

Since every product is custom-made, we do not accept returns. However, if there is a defect or issue with your order, please contact us within 48 hours of delivery and we will assist you.

HOW LONG DOES SHIPPING TAKE?

UAE -

Ready to Ship items are delivered within 2-5 days.
Customized orders take 1 - 2 weeks to make, plus 2–3 for delivery.

INTERNATIONAL-

Ready-to-Ship items are usually delivered within 5–10 business days.
Customized or made-to-order items take approximately 2–3 weeks to prepare and ship.

DO YOU OFFER INTERNATIONAL SHIPPING?

We deliver across the UAE, GCC, and worldwide. Shipping times may vary slightly depending on your location.

WHAT COMES WITH THE MOSES BASKET?

Each Moses basket includes a custom-fit mattress. Stands and accessories (like changing baskets and nappy caddies) are available separately or as bundles.

ARE YOUR PRODUCTS HANDMADE AND SAFE FOR BABIES?

Yes, all our products are handmade using OEKO-TEX® certified cotton cords, which are baby-safe and eco-friendly.

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FAQ

UAE -